Template Policy
This page outlines the delivery, installation and refund policies for my Squarespace templates & Copywriting templates.
For further questions regarding my digital products listed on chrissysilva.com please email them to hello@chrissysilva.com. I aim to reply to all questions within 2 business days.
Delivery and Installation policy
The website template is a pre-made Squarespace website that will be delivered to you within 2 working days after purchase. You will receive a an invitation email asking you to be a contributor on your new Squarespace website. Once you click accept, you will be asked to login into Squarespace or to create an account then the website will be transferred to you.
The invitation to your Squarespace website will only be sent once and you must accept the invitation to the website within 1 month of the invitation being sent. Your website will be sent to you on a free Squarespace trial account with a 6 month free trial. You are responsible for purchasing your website subscription from Squarespace before the end of the 6 month trial. If you do not upgrade your Squarespace subscription to a paid plan, Squarespace will delete your website. If you do not purchase your subscription and allow your website to expire, you will not be entitled to another copy of the template and must purchase a new template.
Once you have purchased the website, it is your responsibility to maintain the website. We cannot reinstall or revert any pages that you have accidentally deleted. I recommend duplicating any pages before making changes to prevent any accidental changes that cannot be reversed.
Returns & Refund policy
Due to the digital nature of the product and the process of transferring the website template to you, all sales are non-refundable. This is because digital products cannot be returned once they have been sent. Please review the template and its features by visiting the demo site before purchasing this product.
You can also email hello@chrissysilva.com for any questions about purchasing or using this product and I will reply to your email within 2 business days.
Squarespace Updates
The term "Squarespace" is a trademark of Squarespace, Inc. This website and it’s products are not affiliated with Squarespace, Inc.
Please note that we cannot be responsible to any changes that Squarespace makes to their editor and any effects that these changes have on the templates.
Contact Information
Email: hello@chrissysilva.com
Business hours: Mon-Fri 10am - 5pm